KNIGHT MARKETING LTD — LEGAL NOTICE, TERMS & POLICIES

Company Number: 16783716
Registered Office: 14 Brendans Close, Hornchurch, England, RM11 3UL
Email: info@knightmarketingltd.co.uk

1. Website Terms of Use

These terms govern your use of the Knight Marketing Ltd website. By accessing or using this website, you agree to be bound by these terms. If you do not accept these terms, you must not use this website.

1.1 Website Purpose

This website provides general information about market research and public opinion polling services. Information does not constitute professional, statistical, legal, or commercial advice and must not be relied upon as such.

1.2 Intellectual Property

All content including text, graphics, layout, branding, and logos is the property of Knight Marketing Ltd unless otherwise stated. Content may not be copied, reproduced, modified, republished, or distributed without written consent.

1.3 Accuracy of Information

While reasonable care is taken to ensure accuracy, Knight Marketing Ltd makes no warranties that website content is complete, current, or suitable for any specific purpose.

1.4 Limitation of Liability

Knight Marketing Ltd shall not be liable for any loss or damage arising from website use, including indirect or consequential losses, loss of business, or loss of data.

1.5 External Links

This website may contain links to third-party websites. Knight Marketing Ltd does not control or endorse those websites and accepts no responsibility for their content or policies.

1.6 Website Availability

We do not guarantee uninterrupted access and may suspend or withdraw website services without notice.

1.7 Governing Law

These Website Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction.

2. Terms of Business (Terms of Trade)

These terms apply to all services supplied by Knight Marketing Ltd unless otherwise agreed in writing.

2.1 Definitions

Company means Knight Marketing Ltd.
Client means any individual or organisation engaging the Company.
Services means market research, data collection, opinion polling, analysis, reporting, and consultancy services.
Contract means any agreement for Services.

2.2 Formation of Contract

A contract is formed when written acceptance of a quotation is confirmed or when services commence, whichever occurs first.

2.3 Scope of Services

Services will be provided in accordance with agreed specifications. The Company is not responsible for decisions made by the Client based on research outcomes.

2.4 Variations

Any changes to scope, methodology, or deliverables may result in revised fees and timelines and must be agreed in writing.

2.5 Fees and Payment

Fees are exclusive of VAT unless stated otherwise. Payment terms will be stated on invoices. Late payments may incur statutory interest under the Late Payment of Commercial Debts (Interest) Act 1998.

2.6 Client Obligations

Clients must provide accurate information, timely approvals, and reasonable cooperation to allow delivery of Services.

2.7 Data Accuracy

The Company is not responsible for inaccuracies arising from data supplied by Clients, survey participants, or third-party data providers.

2.8 Confidentiality

Both parties shall treat all confidential information as private unless disclosure is required by law.

2.9 Intellectual Property

Unless otherwise agreed, intellectual property in reports and analysis remains with Knight Marketing Ltd, with the Client granted a licence for internal business use.

2.10 Liability

Total liability shall not exceed the total fees paid under the Contract. The Company shall not be liable for indirect or consequential losses.

2.11 Force Majeure

Neither party shall be liable for failure to perform due to events beyond reasonable control including system failures, regulatory restrictions, or supply disruptions.

2.12 Termination

Either party may terminate for material breach not remedied after written notice. Payment remains due for services performed up to termination.

2.13 Governing Law

Contracts are governed by the laws of England and Wales.

3. Privacy Policy (GDPR)

Knight Marketing Ltd is committed to protecting personal data and complying with the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018.

3.1 Data Controller

Knight Marketing Ltd is the data controller for personal data processed through this website and business operations.

3.2 Data We Collect

We may collect:

Names and contact details
Business information
Survey responses and research participation data
IP addresses and website usage data

3.3 How Data Is Collected

Data may be collected through:

Website contact forms
Email correspondence
Telephone communications
Surveys and research activities
Website cookies and analytics tools

3.4 Lawful Bases for Processing

We process data under the following lawful bases:

Consent
Contractual necessity
Legal obligation
Legitimate business interests

3.5 How Data Is Used

Data is used to:

Respond to enquiries
Deliver contracted services
Conduct research studies
Improve services and reporting
Maintain legal and regulatory compliance

3.6 Data Sharing

Data may be shared with trusted service providers supporting IT, analytics, or research delivery. Data is never sold to third parties.

3.7 International Transfers

Where data is transferred outside the UK, appropriate safeguards are applied in accordance with data protection regulations.

3.8 Data Retention

Personal data is retained only for as long as necessary to fulfil business, legal, and contractual obligations.

3.9 Data Security

We implement technical and organisational measures to protect data against loss, misuse, or unauthorised access.

4. Individual Rights Under GDPR

Individuals have the right to:

Access their personal data
Request correction of inaccurate data
Request erasure of data
Restrict processing
Object to processing
Data portability
Withdraw consent

Requests may be submitted by email to info@knightmarketingltd.co.uk. We respond within statutory timeframes.

Complaints may be made to the Information Commissioner’s Office (ICO).

5. Research Participation and Anonymity

Where personal data is collected for research purposes:

Participation is voluntary
Responses may be anonymised
Data is used solely for research and reporting
Published findings do not identify individuals

6. Cookies Policy

6.1 What Are Cookies

Cookies are small text files stored on your device when visiting a website.

6.2 Types of Cookies Used

We may use:

Essential cookies for site functionality
Analytics cookies to understand visitor behaviour
Performance cookies to improve site usability

6.3 Managing Cookies

Users can control cookies through browser settings. Disabling cookies may affect website performance.

6.4 Third-Party Cookies

Analytics providers may place cookies for performance monitoring. Knight Marketing Ltd does not control third-party cookie settings.

7. Marketing Communications

We do not send unsolicited marketing communications. Contact details provided are used only for responding to enquiries or delivering contracted services unless consent is explicitly given.

8. Changes to Legal Policies

Knight Marketing Ltd may update these policies to reflect regulatory or operational changes. Updated versions will be published on this website.

9. Contact

For legal, privacy, or data protection enquiries:

Knight Marketing Ltd
14 Brendans Close
Hornchurch
England
RM11 3UL
Email: info@knightmarketingltd.co.uk